Welcome To Grand Hotel Normandy
Your Special Home Away From
Home
Real luxury lies in small things… From a warm, heartfelt welcome to surprising attentions during your stay. We ensure that every moment becomes a unique experience. With us, the little details make the difference. Experience the cozy, homely atmosphere of Grand Hotel Normandy where timeless elegance and modern comfort are in perfect harmony. Our hotel is located near the vibrant city center Full of trendy restaurants and cozy bars where you can enjoy a
delicious Belgian beer. Enjoy the rich history of Bruges and discover the many hidden gems of this beautiful UNESCO World Heritage site. And most importantly, come relax with us afterward.
Free in every room and suite:
- Cofee and tea
- Free use of bathrobe and slippers during your stay
- Free Wifi
Ratings & Reviews
Tripadvisor - "Excellent" (300+ reviews)
Hotels.com reviews - "Fantastic" (360+ reviews)
Booking.com - "Fabulous" (9000+ reviews)
Expedia - "Wonderful" (300+ reviews)
Google (500+ reviews)
Overall Ratings Score
Based on more than 10 000 user reviews
See What Our Guests Are Saying
Guest Testimonials : Stories Of
Hospitality
Weij9.0Verified Wonderful Leon7.0Verified Prima Hotel, maar te duur voor wat je ervoor krijgt. ☺ Was makkelijk te vinden, aan de rand van Brugge. Badkamer erg proper. En ontbijt was zeer uitgebreid. ☹ Dat je voortaan in het Engels wordt begroet, Parkeren a 25,-- achter het Hotel mwa,.........en dat er in de lobby veel gewerkt werd aan een verbouwing oid, dus een rommelige indruk. (jammer) verder is de algemen indruk een beetje gedateerd. Liften, deurstylen, deuren ze hebben allemaal een kras, een deuk of verf is afgeschaafd. Kortom hier doet een verfroller wonderen. Mariia8.0Verified Very Good Reis10Verified Merci à tout le personnel pour cette surprise, on s’en souviendra à vie ! Merci beaucoup ☺ La relation envers les clients, à l’écoute et très attentionnée ☹ Rien du tout David10Verified Superb ☺ Location Friendly Clean Lenny8.0Verified Very Good Mark7.0Verified Overall, a lovely stay as always with the unfortunate issues I feel need to be mentioned. ☺ Nice room, nice reception staff, great location, very visually clean. ☹ Disappointing Service and Maintenance Issues Compared to Previous Stays We’ve stayed at the Grand Normandy three times, and while the room was clean and spacious as usual, this visit fell short of expectations. The fridge in our room wasn’t plugged in, which we only discovered when trying to get a cold drink—unfortunately, the water was warm. We had to plug it in ourselves. Breakfast was okay but not up to the usual standard. There were no boiled eggs because the egg boiler machine was broken, and surprisingly, no alternative was offered. On New Year’s Day, one staff member (possibly the manager) was quite rude when we asked a simple question about eggs. Her tone with other guests was also abrupt, telling people to “get buffet items now” as they were clearing up—very unprofessional for a hospitality setting. Staff were also slow to replenish breakfast items like bacon, scrambled eggs, and orange juice. Guests had to ask for refills, and then wait around 10 minutes for them to appear. This inefficiency was not something we experienced on previous visits. Additionally, there were noticeable drainage problems in the rear lower areas of the building, causing unpleasant smells. This really detracted from the overall experience and needs urgent attention. Overall, while the hotel itself is lovely and we’ve enjoyed staying here before, the service and maintenance issues this time were disappointing. We hope management addresses these problems so standards return to what we’ve come to expect. Dirk8.0Verified Very Good ☺ Verblijf ontbijt ☹ FitnessruimteVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
BEST PRICE FOR OUR GUESTS
BEST PRICE & Exclusive Benefits When You Book On Our Website
- BEST PRICE when you book on our website
- Free Cancellation (depending on the rate you choose*)
- Box with delicious belgian chocolates
- Free early-check-in (when rooms are available)
These benefit packs apply ONLY to the customers who book on our website.
*Free cancellation applies to the rate you choose.
When booking a room, you will be presented with multiple variants.
Please choose the one that fits your needs.
Let's Explore!
CW Hotel Collection — One Family, One Philosophy
Our Mission At CW Hotel
Collection
At CW Hotel Collection, we do more than welcome guests — we create a feeling of home. Across all our hotels, you’ll find warm-hearted service, simple elegance, and a deep-rooted positivity that shines through in every detail. Our values:
- A home-away-from-home feeling
- Simplicity in hospitality
- Positivity as a lifestyle
“Enjoy life today, yesterday is already gone” That’s the quote we live by. We invite you to experience the spirit of CW Hotel Collection in each of our unique hotels in Bruges and Blankenberge.
Facilities and Services
Enhance Your Stay with Our
Exclusive Amenities
- Breakfast (optional)
- Hairdryer in each bathroom
- Safe in each room
- Heated pool
- Minibar In rooms
- LCD TV with digital channels
- Free WiFi
- Lobby bar
- Coffee and tea in rooms
- City location
- Premium toiletries (Atelier Rebul)
Your Perfect Location
Join Us Into The Heart Of Bruges
Whether you’re traveling by car, train, or plane, it doesn’t matter. Grand Hotel Normandy is perfectly located, just a stone’s throw from the heart of Bruges and the Belgian coast. Public transport within walking distance, and a taxi at your door with just 1 phone call. We ensure that your journey is effortless and hassle-free. So you can fully enjoy your stay with us.
Choose Your Ideal Room
Each room at Grand Hotel Normandy has its own unique design
Diverse Needs, diverse Solutions
- Small double room (peace, comfort, style)
- Standard double room (elegance, peace, comfort, nature)
- Charming double room (peace, comfort, style, elegance)
- Deluxe double room (peace, comfort, elegance, luxury)
- Penthouse (design, elegance, luxury, space)
- 3 person room (plenty of space, comfort, functionality, family)
- 4 person room (plenty of space, comfort, functionality, family)
Frequently Asked Questions
Arriving by car?
PARKING 'T ZAND
We recommend Parking Centrum ’t Zand, a spacious and easily accessible underground car park just a 5-minute walk (approximately 400 metres) from Grand Hotel Normandy.
For a comfortable arrival, you can first drive to the hotel and unload your luggage at the entrance. Our address is Hoefijzerlaan 37, 8000 Bruges. Once you have dropped off your luggage, simply continue to Parking Centrum ’t Zand. This way, you can start your stay without a worry, with your car parked within easy walking distance of the hotel.
PARKING HOTEL
Grand Hotel Normandy also has a limited number of private parking spaces available. Due to the limited space and capacity, a parking space must be reserved in advance and is always subject to availability.
The rate is €25 per car, per night.
PARKING STATION
This parking next to the station is located a 20-30 minute walk from Grand Hotel Normandy.
You can also take the bus to the city center for free by showing your parking ticket. More information: www.interparking.be
Is breakfast included?
No, the extensive breakfast is not included in the prices mentioned on our website.
Breakfast can be reserved in advance via our website or at our reception.
Price: 20 €
What are the check-in/check-out times?
All our guests can start their check-in with 3:00 PM
Check-out hours end with 11:00 AM
Is late check-out possible?
Yes, based on availability. Cost:
- Until 12pm: 10 euros
- Until 1pm: 25 euros
- Until 2pm: 50 euros
Are pets allowed?
We are sorry, but pets are not allowed at Grand Hotel Normandy.
However, you might consider our other 4stars hotel in Bruges, where pets are accepted, Hotel De Orangerie.
Click HERE, explore our website and book your room.
Is there public transport nearby?
Yes, there are several options:
Train
Bruges railway station is a 20–30-minute walk from Grand Hotel Normandy.
More information: www.nmbs.be
Bus
More information: www.delijn.be
Taxi
Several taxi ranks are located at the main entrance of Bruges railway station.
By plane
The nearest airports are Brussels Airport (95 km) and Ostend-Bruges International Airport (25 km).
What if there are no rooms available?
No availability for the dates you selected? No problem! With six hotels in Bruges and two hotels in Blankenberge, on the Belgian coast just a short distance from Bruges, you can check availability at one of our other hotels.
Discover all our hotels on the CW Hotel Collection page and check availability HERE
How do I get to Grand Hotel Normandy?
By car
Bruges is located along the E40 motorway, approximately a one-hour drive from Brussels or Antwerp.
We recommend using the underground Centrum ’t Zand car park, which is open 24/7. From there, the hotel is just a two-minute walk away.
By public transport
You can reach the hotel by train, followed by a short bus ride from the station. www.nmbs.be
The main bus stop is located directly in front of the station’s main entrance.
Timetables: www.delijn.be
CW HOTEL COLLECTION
Grand Hotel Normandy
Visit us at the heart of Brugges
Hoefijzerlaan 37
8000 Brugge, Belgium
Do you have more questions? Click here and leave us a direct message.


